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Breakfast Brigade - Terms of Engagement
Price: $15.00
Tim Tracey, HBS '80 and Jim DeLeo, Harvard will discuss what it means to be deeply engaged, both as an employee and a customer. They will use as a backdrop the structural changes that have been occurring in the US economy, the shift from manufacturing to services, and the failure of systems to adequately prepare the work force to participate. They will address simple steps firms can take to combat these forces, re-engage with existing and new customers, and create the functional expertise required to energize growth.
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